Payment Policy

Hat Shop – Payment Policy

1. Accepted Payment Methods:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

2. Payment Security:

  • All transactions are encrypted and processed securely through our payment gateway providers.
  • We do not store your credit card information on our servers.

3. Payment Timing:

  • Payment is required at the time of purchase. Orders will not be processed or shipped until payment is received.

4. Sales Tax:

  • Sales tax will be applied to orders as required by law based on the shipping address.

5. Payment Confirmation:

  • Once your payment is successfully processed, you will receive an order confirmation email with your order details.

6. Payment Issues:

  • If your payment is declined, please ensure that your billing information is correct and matches the information on file with your financial institution.
  • If you continue to experience issues, please contact our customer service team.

7. Refunds and Returns:

  • Refunds will be issued in accordance with our Refund Policy. Approved refunds will be credited to the original payment method used for the purchase.

8. Promotional Codes and Discounts:

  • Promotional codes and discounts must be applied at the time of checkout. We cannot apply discounts retroactively after the order has been placed.
  • Only one promotional code can be used per order.

9. Order Changes and Cancellations:

  • If you need to change or cancel your order, please contact us immediately.
  • Once an order has been processed or shipped, it cannot be changed or canceled.

10. Fraud Prevention:

  • We reserve the right to cancel any order if we suspect fraudulent activity. We may also request additional verification or information before processing certain orders.

Contact Information:

  • For any questions or concerns regarding payments, please contact our customer service team.

By completing a purchase with us, you agree to our Payment Policy. We strive to provide a secure and seamless payment experience for our customers and appreciate your business.