Hat Shop – Payment Policy
1. Accepted Payment Methods:
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
2. Payment Security:
- All transactions are encrypted and processed securely through our payment gateway providers.
- We do not store your credit card information on our servers.
3. Payment Timing:
- Payment is required at the time of purchase. Orders will not be processed or shipped until payment is received.
4. Sales Tax:
- Sales tax will be applied to orders as required by law based on the shipping address.
5. Payment Confirmation:
- Once your payment is successfully processed, you will receive an order confirmation email with your order details.
6. Payment Issues:
- If your payment is declined, please ensure that your billing information is correct and matches the information on file with your financial institution.
- If you continue to experience issues, please contact our customer service team.
7. Refunds and Returns:
- Refunds will be issued in accordance with our Refund Policy. Approved refunds will be credited to the original payment method used for the purchase.
8. Promotional Codes and Discounts:
- Promotional codes and discounts must be applied at the time of checkout. We cannot apply discounts retroactively after the order has been placed.
- Only one promotional code can be used per order.
9. Order Changes and Cancellations:
- If you need to change or cancel your order, please contact us immediately.
- Once an order has been processed or shipped, it cannot be changed or canceled.
10. Fraud Prevention:
- We reserve the right to cancel any order if we suspect fraudulent activity. We may also request additional verification or information before processing certain orders.
Contact Information:
- For any questions or concerns regarding payments, please contact our customer service team.
By completing a purchase with us, you agree to our Payment Policy. We strive to provide a secure and seamless payment experience for our customers and appreciate your business.