Shipping Policy

Welcome to Castle Factory – where we ensure a seamless and efficient shipping experience for all our valued customers in the United States and United KIngdom.

Handling Time:

Orders undergo careful processing and preparation within 0-2 working days from the date of purchase.
Our dedicated team meticulously inspects and packages your items, guaranteeing quality and attention to detail during this period.
Transit Time:

Once your order leaves our facility, anticipate an estimated transit time of 3-4 working days.
Please be aware that transit durations may vary based on your location and any unforeseen external factors.
Free Shipping:

Castle Factory is delighted to provide free shipping on all orders within the United Kingdom and United States, demonstrating our commitment to accessible and affordable shopping.
Enjoy the convenience of having your purchases delivered directly to your doorstep without incurring any additional shipping charges.
Shipping Destinations:
Currently, we exclusively ship to addresses within the United Kingdom and united States. We are actively exploring options to expand our shipping capabilities and will keep you informed of any updates.
Contact Information:

Address: One Redcliff Street, Bristol, BS1 6NP, United Kingdom
Call Us: +44 7426 913091
Email Us: support@castlefactory.co.ukk
For any inquiries, tracking information, or assistance, our customer support team is here to help. Thank you for choosing Castle Factory for your needs—we look forward to serving you with top-notch products and exceptional service.